The act or process of confessing, as in telling one’s life story as a series of failings or tribulations.
I decided to put together a small list of things that we as hairstylists fail to share with our clients. I hope you find it informative, and if you are guilty of any of these things… now you know! That’s why it is a good idea to know what you can do to enable us to create an individualistic look for you.
1. I want to look different but I don’t want to lose length
This one is both funny and extremely frustrating. In order for me to understand exactly how “different” different is perceived by a client, bring in some visuals. You will most definitely not walk out looking like your picture, purely because individuality is personal and we all have different hair types and facial structures. Why be a copy of a nameless visual when you can be a fabulous original!
2. Will that cut/ colour make my face look fat?
Logically No!
Inanimate objects do not possess any such power. Loving yourself the way you are, eating right, and working out will eliminate the yearning to ask the question.
Yes, some cuts are better suited to certain face shapes, and can create the illusion of your face being fuller but yet again a stylist who is worth their salt will know to advise you accordingly.
As for colour, colour is there to enhance and bring out your best features not to hide them.
3. Why would I buy expensive homecare when Pantene makes my hair soft and shiny?
When we recommend products we don’t do it to up our turnover. Yes it helps, but professionally speaking why would I give you professional results in salon just to have you ‘destroy ‘it at home? You are after all the best advertisement for my work.
Consumer brands are packed full of parabens, sulphates and silicones which adhere to your hair strands and can alter your colour result. Think of the effect of oil on water. The oil layer on top will make it next to impossible for anything to penetrate the hair shaft.
In salon products are gentler on your hair. The molecules penetrate the hair better and the ingredients used are far superior.
Why would some people take medicine recommended to them by a PhD yet when us as qualified professionals make recommendations it is frowned upon?
4. Can I see your colour switches?
The short answer is NO!
Colour swatches are made in laboratories and the colour represented on the swatch is not true to tone. As stylists we will do our magic and mix a colour customised to your needs and individual preference. Again. Bring visual examples – this is the best way to ask for what you want.
5. My hair is badly damaged and dry but I don’t want an in salon treatment
Again, I am not trying to break the bank. To enable me to give you your desired result, I need to use all the “tools” available to me. That may include a treatment if necessary. Treatments have minute molecules that penetrate the hair shaft to act as a ‘polifilla’ to fill the gaps in the hair shaft caused by colour, blow-drying, and environmental factors.
6. Why can’t you fit me in?
I have been in the industry for 11 years and have learned that quality over quantity is what has made me a phenomenal hair artist.
I will not compromise the integrity of anyone’s hair purely because you forgot about your best friend’s wedding this afternoon.
I will however do everything in my power to ensure that every client walks out feeling like the only girl in the world.
